Roku streaming device occupies a special place in the streaming devices market. Roku offers its customers great value-added services that keep the customers happy.
List of Roku Streaming Devices
As of today, Roku offers five types of streaming devices
- Roku Express & Express+
- Roku Streaming Stick
- Stick Plus
- Roku Ultra
It was earlier offering other two streaming stick models, Premiere and Premiere+, but has now stopped them.
Amid the smooth functioning of your Roku streaming device sometimes you ought to come across the Channel playback issues. This issue is not to be taken very seriously and troubleshooting can be done very easily by following the set of instructions. This blog will elucidate the Roku channel playback issue and the ways to deal with them.
Scenarios of Channel Playback Issue
The Channel playback issues on Roku may be any of the below
The Decrease in the Excellence of Video/audio Streaming
There is a dip in the excellence of the video and audio streamed. The video may be hazy; the volume may be very hard to hear etc. The decrease in excellence may be a consequence of network issues. Ensure to cross-check with your network connection provider.
Streaming Unusually Takes a Longer Time
In spite of good network connectivity, streaming of videos takes a longer time. At times, this issue may be because of network issues. Kindly check with your network providers
The Video is Buffering Repeatedly
Though there is good network connectivity available, the buffering process of video happens again and again.
A Particular Channel Not Streaming
Although, you have subscribed to a channel and all the requisites are adhered to properly. A particular channel doesn’t stream in your Roku device. Additionally, you can reach out to our experts for support.
More Time Period is Taken for a Video to Play
In case more time period is taken for a video to be played. Verify if you have paid your channel subscription or renewed the membership as required. If not, kindly pay the subscription and renew your membership. You can also reach out to our customer support crew to broadcasts the video or series.
Ways of Fixing Channel Playback Issues on Roku
There are three ways to resolve a Roku channel playback issue
- Network connection reset
- Roku device restart
- Verifying the accessories
Network Connection Reset
Network connection reset refers to the procedure of resetting your network connection. The steps to reset your network connection are as below.
- Go to the Roku main menu
- Scroll down to the options and click on the option, settings
- Furthermore, go to the option system and click on it
- You will now get to view, system settings
- Moreover, navigate further and click on Advanced system settings
- Now, you will see an option, Network connection reset
- Click on the option, network connection reset, your network reset starts
- Ultimately, reconnect to your network
- The network connection reset process is complete
Roku Streaming Device Restart
Roku device restart is the process of restarting your Roku device. The steps and instructions to restart your Roku streaming device are as follows
- Reach the Roku main menu
- Now, tap on the option settings
- Navigate the Roku settings
- Click on the System option
- Now, choose re-start in the system option
- Your Roku streaming device will restart
Verifying the Accessories
After trying the above options, if the issue of channel playback persists, it may be because of faulty accessories. So kindly check if your network accessories and Roku streaming device accessories like USB cable, Ethernet cable, Wi-Fi Router are up and running properly. Check for damage in your network connection or the Roku device. If yes, kindly replace the accessories as faster as possible.
Furthermore, if you have more clarifications with the process of troubleshooting the Roku playback channel issue, you may anytime interact with our customer support executives @ +1-855-718-4111 or visit Roku link enter code to know more.